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Guide To Pre-Licence Error Correction Procedure

Sponsor Licence Refused – Request Pre-Licence Error Correction

May 25, 2018

DisclaimerThe information in this blog is accurate as of its publication date. Any updates after that date are not reflected here.

Tier 2 Sponsor Licence refusal can have damaging effects on business. If you require a person with a special set of skills to deliver a project or urgently need to recruit talent that is not available in the UK, a Sponsor Licence is a must. Failure to have an application approved may mean you cannot scale up your business.

The best way to ensure the success of your Sponsor Licence application is to instruct an immigration lawyer to assist you with putting your submission together, checking your HR systems are robust enough to meet the strict compliance obligations and doing mock audits so you are fully prepared for a Home Office visit.

Client says, “The team at A Y & J Solicitors provide myself and my company with outstanding service throughout my application process for a Tier 2 licence.

[perfectpullquote align=”left” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The team at A Y & J Solicitors provide myself and my company with outstanding service throughout my application process for a Tier 2 licence.[/perfectpullquote]The highly professional and personable service was truly first class.

I was delighted to get notification of my success in our application yesterday which is less than two months from my first meeting with A Y & J Solicitors.

A BIG thank you to all the wonderful team”!

If your Sponsor Licence application is refused by UK Visas and Immigration, you may be able to apply for a Pre-Licence Error Correction.

What is the Pre-Licence Error Correction Procedure?

The Pre-Licence Error Correction Procedure allows sponsors to challenge the refusal of a Sponsor Licence application in situations where there has been a ‘case-working error’ or information contained in submitted documentation has not been properly considered by the person reviewing the application.

If your Tier 2 or 5 Sponsor Licence is refused, you can submit a Pre-Licence Error Correction application form by email within 14 days after receiving notification of your Sponsor Licence refusal. The person you nominated as the Authorising Officer must sign the form. UKVI aims to send a decision by email to the Authorising Officer within 28 working days of receipt of the form requesting the Pre-Licence Error Correction application. If successful in the process, a sponsor will be required to re-apply online, and, if the new application is successful (which is not guaranteed), your second fee payment will be refunded.

How is a ‘caseworking error’ defined?

There is no definition of what constitutes as a case working error. Only one example provided for in the Sponsor Guidance –“we have incorrectly applied the six-month cooling off period and you send us evidence to support this fact”.

It is likely that such decision-making errors will be challenge through Pre-Licence Error Correction Procedure. These include:

  • where the original decision maker did not consider all the evidence that was submitted correctly
  • where the original decision maker’s decision to decline an application on the basis that the supporting documents were not authentic was incorrect
  • where the original decision maker has incorrectly refused an application on the basis that it was made more than 28 days after the leave expired
  • where the original decision maker failed to apply the Sponsor Guidance stipulations in relation to the application

The best way to establish whether your Sponsor Licence refusal is eligible for Pre-Licence Error Correction is to speak to an immigration lawyer who can provide you with the best advice.

In conclusion

Acquiring and maintaining a Tier 2 or Tier 5 Sponsor Licence undoubtedly comes with a time and financial burden for any business wishing to recruit talent from outside of the EEA. However, this can be managed by getting the right professional support from the beginning of the application process.

Client says, “We used A Y & J Solicitors to assist us with a complicated issue with our Tier 2 licence. We are extremely grateful to Yash, Sok Wei, Wayne and the team for their dedicated service.

[perfectpullquote align=”left” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]We used A Y & J Solicitors to assist us with a complicated issue with our Tier 2 licence. We are extremely grateful to Yash, Sok Wei, Wayne and the team for their dedicated service.[/perfectpullquote]

We could not have got through this issue without them. A Y & J Solicitors demonstrated exceptional knowledge of the immigration law and excellent understanding of the Tier 2 complexities.

We received amazing service, and their assistance in this matter was greatly appreciated.”

A Sponsor Licence application refusal can be a major blow and, if not dealt with swiftly, can lead to revenue loss. For example, if you own a restaurant which specialises in producing authentic dishes from a particular country, being denied the ability to recruit a chef from the home nation of the cuisine can lead to huge pressure on kitchen staff and an inability to meet customer demands.

By engaging the ongoing support of A Y & J Solicitors, you can be assured your initial application for a Sponsor Licence will be prepared with high standard, and your business will remain compliant each year. If you are refused because of a case-working error, we will work fast to have an application for a Pre-Licence Error Correction submitted.

However, after your licence is granted, our work continues. We can help you with all relevant HR processes and systems continue to remain compliant by holding mock audits, which replicate the checks that the Home Office compliance officer will complete a visit. In addition, we can take the administrative burden from your organisation by taking on the Level 1 role, and ensuring your SMS is always up to date.

Client says, “A great help with a sponsor licence compliance audit. Really straightforward, very well served, quick, skillful and with a lot of knowledge”.

A Y & J Solicitors are specialists in immigration law based in central London. If you would like to have more information, please contact us at contact@ayjsolicitors.com or call +44 20 7404 7933.

Disclaimer: No material/information provided on this website should be construed as legal advice. Readers should seek an appropriate professional advice for their immigration matters.

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S FungS Fung
21:11 15 May 26
I would like to sincerely thank AY &J and my solicitor, Ikra and her team for their professionalism, patience and support throughout my family’s BN(O) ILR application.My case was not a straightforward one. The application involved complex issues surrounding sole responsibility, family arrangements, and the children’s dependency under the BN(O) household route. The case required careful presentation of the children’s best interests, the practical reality of our family arrangement, and extensive supporting evidence.Throughout the process, Ikra was thorough, knowledgeable and extremely patient in reviewing all the evidence and addressing the legal and practical complexities of the case. I particularly appreciated the detailed guidance regarding sole responsibility, supporting documentation, and how to properly present the long-standing family arrangement to the Home Office.I am truly grateful that the application was ultimately approved.I would highly recommend AY &J to other Hong Kong BN(O) families, especially those with more complicated circumstances requiring careful legal preparation and attention to detail.Thank you again for all your hard work and support throughout this journey.
Wenxin WangWenxin Wang
12:05 13 May 26
Jake BenilovJake Benilov
19:37 12 May 26
Thank you Imad and team for the exemplary visa sponsorship support you provided to my company. We really appreciated the attention to detail and rapid turnaround under very tight deadlines. We would definitely instruct A Y & J in future and would gladly recommend to others.
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mustafa chakfemustafa chakfe
10:18 06 May 26
My experience with this company began poorly when I decided to use them for my family visa extension. In early April, I sent numerous emails but received no replies. I tried calling them but was met with the same frustrating lack of response.After several attempts, I finally connected with Krutika Howal, the Business Operations Executive. However, a new wave of poor service followed. From April 10th onwards, I’ve been trying to book an appointment but she keeps finding excuses for not responding.I’ve been trying to book an appointment over a month by phone and email, yet she’s incredibly slow to respond and even delayed my appointment. Finally, I secured a slot but from the last email I received from her confirming the appointment I sent her several more emails but she completely ignored them.When I tried calling the AI agent they took my call but didn’t connect me to the right person. They asked me to provide my information so they could call me back without giving me priority for my appointment which was scheduled for tomorrow.I need someone from the customer service team to investigate my case and explain why she’s working me like this?
Dr Lakshmi MolDr Lakshmi Mol
15:36 05 May 26
I had an excellent experience working with my solicitor Imad on my ILR application. From start to finish, the process was handled with professionalism, clarity, and great attention to detail.They were always responsive, patient with my questions, and ensured everything was submitted correctly and on time. Thanks to their expertise and support, my ILR application was approved smoothly.I’m truly grateful for their help and would highly recommend their services to anyone needing immigration assistance.
Kanika SainiKanika Saini
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Anupam AdeebAnupam Adeeb
10:51 29 Apr 26
Was a pleasure working with Dipannita (Dia) and Sunny from AY&J Solicitors for my IL application. Dia has a keen eye for detail and is very meticulous in her job. I had an absolutely "smooth as silk" journey from the time I engaged and submitted my application. I now have "settled" status in the UK.
Devika MahendraDevika Mahendra
06:50 29 Apr 26
Imad and AY&J solicitors have been incredible in helping me throughout my citizenship application process. Every aspect from the document check to submission went smoothly and efficiently, and I managed to get an approval in just over 3 months. Highly recommend!
Jeremy De SilvaJeremy De Silva
13:41 23 Apr 26
Ikra provided excellent support throughout the visa process—professional, responsive, and detail-oriented. She made the formalities smooth and stress-free. Highly recommended for her efficiency and expertise.
Rishikesh AsatkarRishikesh Asatkar
01:06 23 Apr 26
We had a wonderful experiance at AY&J solicotors. After the rejection of visa in the first attempt we contacted solicitors and the entire staff guided us throught the process that what are the mistakes we had made and what should be our next steps. The entire experiance was really smooth and hassale free. Thank you so much for the efforts to the team, Mihir and specially dipanita for solving so many of our doubts promptly via calls and emails. All the best and keep it up!!
zubin pereirazubin pereira
07:57 21 Apr 26
Amazing work through the entire visa process workBeen ever so quick and prompt and extremely helpfulElaha has been a gem all through acquiring the work visa
Cyrielle ArramounetCyrielle Arramounet
21:58 16 Apr 26
I had to transfer my work visa really quickly due to an expected change of employment and Imad Uddin-Ahmed was in charge of my case. Everything was sorted out very smoothly with excellent communication. I'm grateful for the work done.
Alekhya RavellaAlekhya Ravella
12:53 15 Apr 26
I had very good experience with AY&J solicitors. Very much recommendable and they make the process smooth and peaceful. Sonali Singh, Aileen Percy and adarsh stood with us throughout the process and helped us a lot and answered all our questions/concerns patiently and loyally.
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