We are a UK immigration law firm that helps people get their UK visas and create a better life for themselves and their family in the UK.
Our purpose is to use our experience, expertise and passion in the UK Immigration law to make a difference in people’s lives. Every day, we bring families together and help people advance their careers in the UK.
I would be sharing our top 3 core values in this video. Our top 3 core values are honesty, passion and providing the best customer service. Let me explain these values with some examples.
This first example shows our commitment to honesty: a client named Raj visited us to get a legal advice on his UK immigration matter. After a detailed and careful review of his case, it was apparent not to pursue his case further. We provided him a clear and impartial legal opinion. Raj was very grateful for an honest advice from us. Sometimes an honest advice might not be the one you wish to hear; However, an honest advice can save your great a deal of time, resources and energy and that also set you in the right direction. At A Y & J Solicitors we value honesty in every transaction. Our word is our bond, and we do what we say.
Another core value at A Y & J Solicitors is passion. We are passionate about immigration law. This is a very interesting experience to share with you. A client named Mr K came to me with an application to submit for a Tier 2 visa. As a part of the Tier 2 visa application, you are required to satisfy the maintenance criteria normally by maintaining a specific amount for 90 days always and at least in the bank account. Mr K did not maintain the funds required and the only option he was left to leave the UK, leaving behind his good future and career.
Mr K was devastated with this situation, but I was seeking a solution in my head at the time of an initial consultation with him. I asked him if I could speak with the HR department to ask them if they could certify maintenance, as I knew Home Office would accept this solution. Mr K responded, “Yash, I tried many times and they have said no every time to this option” Hmmm..I asked him if he would let me try one more time speaking with his HR. I picked up the phone right away and while we were still in the consultation, I spoke with the HR. The HR repeated that it wasn’t in their policy to certify maintenance for employees when issuing a certificate of sponsorship. I just explained over the phone ‘Home Office’s policy guidance and persuaded the HR where the HR was at last convinced to certify the maintenance for Mr K. At the end, Mr K had his Tier 2 visa and the whole positive outcome happened due to persistent and passionate approach to the case. This is how at A Y & J Solicitors we deal with every case.
We also believe in great customer service and Here’s an example: In the immigration business, we deal with a lot of deadlines. We had a client who needed to submit a response with legal representation to Home Office by a specific day, but he was very late submitting his information to us. He came back with all the information at 6 o’clock of the day of the deadline. Even though the information was submitted after the close of business, we stayed late and worked nonstop to submit the response to Home office before the midnight deadline. This is just one example of how we offer the best customer service. Our client reviews on Trustpilot attest to this.
So, just to summarize, these are real examples of our top 3 core values – honesty, passion and great customer service. Last but not the least, I want to add that we believe and strive for continuous improvement. Yes, we are good, but we can be better tomorrow than what we are today.
UK immigration rules are complex and constantly changing. If you think we can help you with any UK immigration matter, please get in touch with us.
Our contact details are at the bottom of this video and we are very happy to help.
As the winners of the Relocate Award 2018 for Immigration Team of the Year, A Y & J Solicitors have been recognized for their hard work and dedication in meeting the legal immigration needs of corporations with a commitment to service, excellence, and results. Relocate Global—the awarding body – is the top publisher in the…
My experience with A Y & J Solicitors was really good. Very detailed and knowledgeable. All my questions were answered on time. They are very approachable and friendly. I would highly recommend them – it may be very simple query or a very complex case; you can trust them.
If you are reading this review then you must need legal support like we did a year ago and you are confused don’t know who to trust or who to select as this side of life was completely unknown to you!! So please read our story as it might guide you to the right direction. We had an ILR rejection back in Aug,2016 and it was one of the nasty allegation which is hard to get rid off. We were in tears, needed legal support and we didn’t know any solicitors. So based on reviews we selected A Y & J solicitors to pursue our AR and then Judicial Review. I still remember the day of our refusal I left an enquiry on their webpage and the next day Diana called me and spent over 45 minutes to take our case history and booked us to see Yash. At that point she won my heart as by then we already experienced that most solicitors don’t even spend a minute over the phone unless and until you pay any consultation fee. Yash was very open and honest. He showed us the true picture and let us decide to pursue JR or not! So finally from JR submission until we received the outcome it took about a year. Throughout these time at every stage they kept us well informed at all times. Waleed took over our case half way through. He is a very genuine and efficient person. We never ever had to remind him about anything as he was always ahead of the game. We have gone through an awful journey where sometimes we felt to give up but the team helped us to gain our trust back. Team members are very knowledgeable, caring, trustworthy and friendly. Throughout the time there was excellent communication, they kept us informed as soon as they had an update. The best part was they knew our case in details and never missed a single point. I have seen many people during our JR journey who had a bad experience from their solicitor and kept on complaining about them. Honestly speaking We can’t think of a single moment where they didn’t meet our expectations! Thank you guys for everything you did for us. You probably won’t have any idea how grateful we are to you. Keep up the good work. Wish you all the best. We will definitely refer them to people who need legal support. We were truly touched by your service. P.S. You can trust them closing your eyes!!!!
A Y & J Solicitors has helped us great deal recently for us to retain our ‘A’ rating Tier 2 sponsor licence. They made all easy for us and we passed our audit with the Home office with flying colours. Being an IT company with Tier 2 Sponsor licence, we were blown away by the complex processes and policies to be implemented to be 100% compliant with the latest Home office’s requirement of Tier 2 sponsorship. It is hard to figure out as to what was enough and correct. It was very stressful to monitor Tier 2 migrants & specially the arrangement of the sponsored workers working at client site on ‘client contract’. A word of warning to other likewise companies, please do not take it easy. There is a lot for the Tier 2 compliance which you do not know that you really “do not know”. So in this case you need a specialist to make you understand first what you “do not know” then help you to fix that. If you are a company with a Tier 2 sponsor licence and want complete peace of mind maintaining your Tier 2 licence and retaining your NON-EU skilled staff then A Y & J Solicitors is the company to go to. They simply do not work as a consultant for me but they literally owned my problem. I cannot ask more than this. Thank you so much and my best wishes to A Y & J Solicitors. I have referred few of my acquaintances to A Y & J Solicitors for their ‘Tier 2 compliance audit’. We at NanoIT Solutions highly recommend A Y & J Solicitors, working with the team has been fantastic experience.